Rodiel Lezcano

Background

About Rodiel Lezcano

An Information Technology Professional highly competent and dependable with over eight plus years of experience working for different companies in the IT industry. Conversant with testing and evaluating present systems to install, design and maintain all kind of computer’s Hardware and Software and determine core network requirements. Hands on experience of administering Server and Mobility systems with update knowledge about Microsoft operating systems, EMM systems and managing Networking technologies. Track record of installing and supporting complex network and mobility systems. An excellent communicator who has strong speaking, writing, research and analytical skills. Recognized for prioritizing and completing tasks in a timely manner. SUMMARY OF EXPERIENCES • 8+ years of experience in IT support, Networking, Computer Hardware and Software, EMM systems administration, customer service and help desk support • Strong computer skills and technical ability • Experienced trouble shooter • Innovative problem solver • Extensive customer service experience in a variety of scenarios • Professional and friendly approach to building relationships • Fluent in two languages; English and Spanish.