Rodrigo Leal
Trainer at Tp
Based in Lisbon, Portugal
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Seniority
Staff
Department
Operations
Location
Lisbon
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
Reveal Rodrigo's email and phone
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r•••••••@teleperformance.com
Phone
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Background
About Rodrigo Leal
Performance-driven Learning & Development Specialist with 4+ years of experience designing and delivering training, onboarding, and continuous learning programs in BPO and corporate environments. Skilled in curriculum design, instructional content creation, coaching, and learning strategy execution, with a strong focus on enhancing performance, engagement, and customer experience. Experienced in remote, hybrid, and in-person training, leveraging data-driven insights (Power BI, Excel) and feedback loops to optimize learning outcomes. Key achievements: Delivered training programs that improved team performance and T-SAT scores. Designed learning content using PowerPoint, Canva, and LMS platforms, ensuring clarity, engagement, and measurable impact. Partnered with stakeholders to align learning initiatives with business goals and operational needs. Native Portuguese speaker, fluent in English (C1), with 4 years of international experience in Dublin.
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