Roger Groth

Background

About Roger Groth

Accomplished Clinic Manager, Servant Leader with 20 years of progressive experience leading healthcare operations in the ambulatory clinic setting. Customer Service professional with exceptional communication and relational skills needed to build high functioning teams. Highly engaged and critical thinker with a proven track record of recruiting, developing, and retaining leadership talent to create successful partnerships that excel in quality improvement, patient relations, financial stewardship, change management, operational efficiency, strategic planning, and an engaged workforce. A passion for connecting patients to high quality care through development of efficient processes. Exceptional team player with the ability to lead project teams and deliver on operational goals. Diversity in leadership skills managing large array of dedicated service lines. Diversity of leadership managing 11 different service lines. Development of service line scorecards for KPI’s to support operational system goals and monitor patient satisfaction. Utilization of LEAN methodology for process improvement of physician throughput to increase access Building internal and external relationships to develop solutions to cross-discipline challenges. Collaborative development and implementation of annual competency skills fair for compliance with education requirements of regulatory agencies. Integration of new provider practices with physicians in surgical specialties throughout the Milwaukee and Ozaukee region. Implementation of 4 practice management systems for improved scheduling efficiency and back end reporting of financial metrics. Utilized analytics to improve cross-departmental triage support within the clinic for improved patient access and efficient care. Project management of two capital building projects totaling $2.2 million dollars.