Roger Leblanc
Technician Level 2 at Fx Innovation
Based in Candiac, Canada
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Seniority
Staff
Department
Information Technology
Location
Candiac
Industry
IT Services and IT Consulting
Company size
375
Contact information
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r•••••••@fxinnovation.com
Phone
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Background
About Roger Leblanc
Bilingual (French and English) •ITIL Essentials certification •IBM Certified Support Associate - Cloud & Smarter Infrastructure Support Provider Tools and Processes certification •IBM Maximo Enterprise Asset Management Sales Professional v5 certification •Extensive experience in planning, deployment, administration and support of business procedures •Vast experience in end-user training •Extensive IT administration experience in production and consultation environments •Excellent hardware and software troubleshooting skills (desktops, servers and mainframes) •Extensive experience in installing, configuring and working with popular operating system software •Vast experience in troubleshooting integration and compatibility issues •Experience writing custom applications in Basic, C, Cobol, Visual Basic, MS Access, MS Excel, MS Word and MS Windows Scripting Host •Extensive use of Remedy as a call-tracking tool in generating reports and writing custom scripts •Strong organizational qualities and enjoy working in a team environment. •Highly motivated and proactive when faced with a challenge. •Very focused on customer satisfaction
Decision-makers
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Ghislain Pagé
Product Owner · Sales & Business Development
- FBManager
Fodil Belghait
Service now Solution Architect and Tech Lead · Other
- MDStaff
Mathieu Ducharme
Spécialiste Surveillance · Other
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