Rohan John
Reservations Agent at Accor
Based in Dubai, United Arab Emirates
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Seniority
Staff
Department
Customer/Client Service
Location
Dubai
Industry
Hospitality
Company size
101K
Contact information
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r•••••••@group.accor.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Rohan John
With a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from TKM Institute of Management, I currently enhance the guest experience as a Reservations Agent at Accor, leveraging my expertise in training needs analysis and delivery. The core competencies I bring to the table include creating e-learning content and facilitating comprehensive virtual training. Our team's success at Sutherland hinged on effectively onboarding new hires, a process I led by designing intervention training and coaching. By aligning with our organization's values of continuous learning and improvement, I aim to contribute diverse perspectives and experiences, fostering a culture of excellence in customer service and support.
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