Verified recordIT Services and IT Consulting

Rohan More

Senior Manager at Capgemini

Based in Canada

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Seniority

Manager

Department

Information Technology

Location

Canada

Industry

IT Services and IT Consulting

Company size

332K

Contact information

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r•••••••@••••••.com

Phone

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Background

About Rohan More

Oracle, Salesforce certified digital transformation consultant with 16 years of experience on managing implementation of enterprise wide CX (Customer Experience) transformation programs. Led Global Implementation on: • Oracle CX Suite: Sales cloud (salesforce automation, partner relationship management), Service Cloud, Incentive Compensation Management, Subscription Management cloud • Salesforce: Sales Cloud, Service Cloud • Oracle Siebel CRM (Lead to Cash business processes, EAI) • Reporting (Sales pipeline, forecasts, win-rate KPI dashboards, BI Reports using BIP, OTBI) Key Skills: • conducting workshops for Requirement Gathering, Fit-Gap Analysis • Business Process Design and Mapping to Oracle Application • Build Solutions, System Configuration and Deployment • Interface Design and Data Conversion Industry Expertise: Telecom, Retail (B2B and B2C), AEC (Architecture, Engineering, and Construction) and Manufacturing

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