Rohan Suchindra

Background

About Rohan Suchindra

High-Caliber Senior IT Infrastructure and Support Professional with 17+ years of experience in desktop support, server administration and IT asset management.• Proficient in managing end-to-end IT infrastructure operations, maintaining seamless functionality of hardware, software and networks to maintain high system uptime.• Adept at troubleshooting and resolving complex issues related to desktop, server hardware, and software, delivering timely solutions to enhance user productivity.• Competent in lifecycle management of IT assets, including procurement, deployment, tracking, audits, and reclamation, achieving optimal utilization and compliance.• Skilled in identifying inefficiencies and implementing automation solutions to streamline workflows, reduce manual efforts, and improve team performance.• Proven track record of maintaining SLA compliance through diligent monitoring and timely resolution of issues, resulting in customer satisfaction and operational excellence.• Well-versed planning, executing, and managing IT projects, collaborating with cross-functional teams to meet deadlines and deliver successful project outcomes.• Experienced in implementing security patches and updates, safeguarding IT infrastructure against vulnerabilities, and maintain compliance with security standards.