Rohini Na

Background

About Rohini Na

Armed with an MSc in Management from The Manchester Metropolitan University and a solid foundation in Fashion/Apparel Design from the National Institute of Fashion Technology, Mumbai, I currently thrive as a Travel Advisor at On the Beach. My core competencies lie in customer relationship management, where I excel in retaining clients and driving revenue growth through proactive engagement and efficient issue resolution. My background also includes entrepreneurial experience, having founded a sustainable fashion label that leveraged social media for marketing. The hospitality industry sharpened my skills in guest experience and team leadership during my tenure as a Food and Beverage Supervisor at Mercure Manchester Piccadilly Hotel. There, I fostered service excellence and cultivated my team’s professional growth, contributing to the company's reputation for exceptional service. My entrepreneurial venture, on the other hand, honed my negotiation abilities and market adaptability. In every role, I've embraced the culture of continuous improvement and diversity, aiming to bring fresh perspectives and innovative solutions to the table.