Rohit Daga

Background

About Rohit Daga

As the Head of Customer Operations at Productiv, I lead a team of 30+ professionals who manage the end-to-end customer journey, from onboarding to retention. I have over four years of experience in the consumer goods industry, where I have applied my skills in finance, project management, and financial reporting to optimize the operational efficiency and profitability of the company. I am passionate about delivering exceptional customer service and creating value for both the company and the customers. I have successfully implemented lean six sigma methodologies to streamline processes, reduce costs, and improve quality. I have also developed and executed pricing strategies that align with the market trends and customer needs. I have a B.com & MBA degree and I hold the Lean Six Sigma Black Belt certification.