Rohit Pisal

Background

About Rohit Pisal

Over 16+ years of IT experience in Unified Communication & Contact Center technologies in the areas of Development and Maintenance.2. Extensive hands-on experience on Genesys Cloud, Genesys Engage, Avaya & Nortel.3. Excellent track record in Development & Support (Devops Model) for Genesys Cloud CX solution, Genesys Workforce manager, Genesys Contact Center, Avaya contact center & unified communication, TRIO (Sweden IVR Solution), Nice & Verint Recording solution, AudioCodes Session border controller4. Proven ability to interface with clients to ensure product solutions meet requirement.5. Excellent written and verbal communication skills. Cross geography project management.6. Experience of working as different Roles Scrum Master, Business Analyst, Lead Developer, Technical Operation manager.7. Excellent Reporting Skills - ability to collect, analyze and present information clearly and effectively. Deep understanding of company offering, staying updated on new products, policies, and services.Providing accurate information to customers.