Rohit Raj

Background

About Rohit Raj

As a dedicated professional in live financial support, I have consistently maintained top-notch performance metrics while handling a blended process that includes managing customer complaints, resolving tickets, and retaining customers from account deletions. My ability to communicate clearly and effectively with both colleagues and managers has helped foster a collaborative work environment, enabling me to bring out the best in myself and contribute to team success. I am committed to delivering exceptional customer experiences, ensuring customer satisfaction, and contributing positively to the overall goals of the organization."Also, i have managed an outsourcing program of Tide and dealing with all the challenges and ensuring a smooth process throughout. Also managed batch, their report, shrinkage management, SME support.