Rohit Tripathi

Background

About Rohit Tripathi

Hello! I am Rohit Tripathi, Head IT Software and Service with nearly 23 years of extensive experience in the Financial Services industry. My expertise lies in digital payments, project management, and technical implementation across various banking sectors. Currently, I am leading critical projects like Digital Payments, LOS/LMS and other implementation at Paul Merchants Ltd, focusing on operational efficiency and enhancing customer satisfaction. I am passionate about strategic planning and building optimized teams that align with the business objectives of the organization. Throughout my career, I have successfully directed technology planning, managed third-party relations, and transformed communication between departments to foster a proactive approach. I have a proven track record of analyzing ecosystems to identify risks and implementing business continuity and disaster recovery programs. My major skills include project management, service delivery, and digital payment solutions, which have enabled me to drive significant improvements in service delivery and operational excellence. Key Achievements- Awarded by NPCI for innovation in P2P and credit card-based transactions- Played a pivotal role in NPCI’s steering committee for IMPS, UPI, Fast Tag, and BBPS initiatives- Successfully managed end-to-end projects on P2P and credit card payments, earning the Global NPCI Award for excellence in 2023- Implemented NPCI-certified IMPS on Oracle Payment Hub, positioning the bank as an industry leader in payment innovations.