Rok Naraks
Head of Ai Development at 2mobile D.O.O
Based in Slovenia
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Seniority
C-Team
Department
Information Technology
Location
Slovenia
Industry
Telecommunications
Company size
4
Contact information
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r•••••••@2mobile.si
Phone
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Background
About Rok Naraks
As Head of AI development at 2Mobile d.o.o, I lead the design and development and customer success stories of chatbot solutions for various clients, using innovative conversational AI technologies and platforms. I have over 3 years of experience in this role, and I have successfully delivered chatbot projects for T-2 d.o.o, VOYO, GLS Slovenia, MODRA, Summit Leasing, Telemach, bizBox, A1 Slovenija, Trgovina Lopa, RK Celje, NK Bravo and NK Maribor. My core competencies include conversation design, chatbot development, project management, customer success managemet, operations management, quality assurance and user experience management. I have a strong background in hospitality, marketing, advertising, graphic design and sales, which helps me understand the needs and preferences of different audiences and sectors. I also have an EGD certificate and a national English championship award, which demonstrate my global perspective and communication skills. My mission is to create engaging and effective virtual agent experiences that enhance customer satisfaction and loyalty.
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