Rokas Smitrius

Background

About Rokas Smitrius

As a Sales Operations Coordinator at Elektrum, I combine a passion for delivering exceptional customer experiences with a results-driven approach to sales and customer retention. My expertise includes: Team and process coordination Customer retention by rebuilding trust and fostering long-term partnerships Managing centralized public procurement to achieve the best outcomes for clients and Elektrum Mentoring and onboarding colleagues, ensuring a smooth integration into the team Before this role, I coordinated Elektrum sales and service salons (POS) project and team, strengthening my skills, process improvement, and customer focus. At the heart of my work is a simple yet powerful goal: to deliver positive customer experiences. Whether it’s through tailored energy solutions, seamless service, or building strong professional relationships, I believe that satisfied customers are the foundation of long - term success. Feel free to connect with me to discuss energy solutions, customer experience strategies, or professional development. Let’s build a brighter future together!