Roland Girvan

Background

About Roland Girvan

With more than 20 years in financial services, I’ve built my career around developing new business, improving processes, and building strong industry relationships. I’m passionate about creating practical, customer-focused solutions that strengthen risk and governance while improving the way mortgage fulfilment and title insurance operations work in the real world.As National Business Development Manager at First Title, I work closely with the business and our partners across customer experience, product development, relationships, and growth. I focus on bringing together voice-of-customer insights with the right balance of digital and human interaction to help create smoother, more efficient lending processes.Ultimately, I’m driven by a simple goal: removing as much friction from the lending journey as possible so lenders, partners, and customers all have a better experience.