Roland Lukas

Background

About Roland Lukas

let mee introduce my self, My name ROLAND OKTAVIANUS LUKAS SIHOMBING. im so mature as weel as, now i've been married at right now. i was born in Medan and domicile at Medan. First i'm an Associate Degree of Instrumentation Electrical from UNIVERSITAS INDONESIA (UI), Depok and graduate on 2009 with GPA achivement 2,91. and continue on Extension program and get Bachelor Degree Electrical Engineering major of Telecommunication Engineering from UNIVERSITAS SUMATERA UTARA (USU), Medan, and graduated on 2013 with GPA achivement 3,16. I'm an worker and have experience working at a couple of workplace in Indonesia, the consist of : 1. Customer Service at PT Telkomsel, Medan- Sumatera Utara 2. Customer Service Support Officer at PT Telkom Group, Medan- Sumatera Utara 3. Supervisor Retail at ZARA (inditex brand), Medan- Sumatera Utara 4. Department Manager at PT HINDO (H&M brand), Medan- Sumatera Utara 5. Store Manager at PT Time International, Medan- Sumatera Utara 6. Section Manager Operational (SEM) at PT HINDO (H&M brand), Medan- Sumatera Utara 7. Retail Assistant Store Manager at PUMA Sports Indonesia (PUMA), Medan-Sumatera Utara Achivement 1. Promoted as Team Leader Customer Service at PT Telkomsel, Medan 2. Top 10 Best Customer Service of Sumatera Region at PT Telkomsel 3. High Contibution with Achieve Sales 140%+ in Monthly basis and still counting (PUMA) 4. High Contribution with Achieve sales on three times 110%-120%(FOSSIL Brand) 5. High contribution with Achieve sales of Month 110% for KID & 120% for MEN Dept (H&M Brand) 6. Deliver 2 Sales associate promoted to next level as Managerial position (H&M brand) 7. High Contribution sales with Achieve sales on four times 120% of KID Department (ZARA Brand) Summary i'm Retail Operation Store | Sales Business Operation | KPI Basis Achievement | Customer Service Experience Development |Visual Merchandising | Management Stock | People & Development | Training Development | Project & Maintenance Store I'm feel free and for discuss my profile by - Linkedln - Whatsapp - Email : lukassihombing@gmail.com