Rolando Callanta
Senior Application and Technical Support Analyst at Shouldice Hospital Limited
Based in Toronto, Canada
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Seniority
Staff
Department
Other
Location
Toronto
Industry
Medical Practices
Company size
101
Contact information
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r•••••••@shouldice.com
Phone
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Background
About Rolando Callanta
IT Professional with over 15 years’ experience, specializing in High-Level Technical Support, System Analysis, Software Programming, Windows Administration, Project Management and Resource Planning. •Troubleshoot, resolution and prevention of computer hardware, networking software, and operating system software technical issues; including installation, configuration, and maintenance. •Demonstrated experience in AD, DHCP, and DNS deployment with 2003, 2008 and 2012 servers, including migration from XP to Windows 7 and SCCM 2012. •Supports and manages Window XP, Windows 7, Windows Server 2008, 2012, 2012 /R2, MS-Exchange 2013, Red Hat Linux 6, MS SQL Server, VMWare and Single Sign-On Technology environments. Flexible to travel and relocate. Recipient of numerous awards from every organization that I worked with. Achieved Employee of the Year for outstanding results and for exceeding Customers expectations. Graduated with honors from Humber College and ARBIE Awards at RBC for providing excellent customer service and performance. Recently received Diamond Award at Trump International Hotel and Tower Toronto for excellent performance for the 1st Quarter of 2017. Certification: Microsoft Certified Professional (2015), Microsoft Certified Solution Associate (2015), Microsoft Certified Solution Expert (MCSE, In Progress), SCCM Training, CCNA, Microsoft Exchange 2013, VMWare Certification (VCP, In Progress), Red Hat Linux Training, CompTIA IT Fundamentals (In Progress), CompTIA A+(In Progress) Project Management Skills: Business Analysis, Strategic Planning, Program Management, Time Management, and Scope Management. Familiarized with ITIL, SDLC, Waterfall, Scrum, MS SharePoint and other standardized project management tools and frameworks.
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