Rolando de Leon

Background

About Rolando de Leon

Fraud and Reporting Specialist with extensive background in Customer Service, Fraud Prevention, Risk and Loss mitigation, Training & Development and Data Analytics. Expert in synthesizing raw data converting it to actionable insights to drive business results and analyze trends. Adept in analyzing data, processes, organization and supporting applications. Keen in identifying weaknesses, gaps and opportunities for improvement and reporting the findings in a simple, compelling way. Collaborative and always aims to partner with a plan and build teams to effectively communicate business requirements and lead project delivery and implementation. Excellent in providing immediate support - troubleshoot and fix production issues. Very articulate at providing clear communications and root cause analysis on production issues across stakeholders providing good understanding and defining business needs in the context of short and long term objective. Competencies and attributes include: Alteryx Designer Core Certified Alteryx Foundation Micro Credential Certified Data Accelerator Green Belt Certified Intelligent Solutions Certified Fit4Future Data Design Deliver Cohort 7 Graduate Advanced knowledge in Excel, Access, VBA and other MS Office applications Knowledgeable in SQL for querying Databases/RDMS, Adept in Tableau for Data Visualization Intermediate knowledge in Python Trained with the 7 Basic tools of Quality - Lean Six Sigma Learning Specialist Clinic Certified Building Leaders in the Zone Certified. Trained with Instructional Design Certified with Basic Tools for Trainers Trained with Coaching in the Zone Advanced knowledge in Stock Trading and Foreign Exchange