Rolf Genz

Background

About Rolf Genz

Rolf Genz 541-554-0346 genzko@gmail.com PROJECT MANAGEMENT * Managed projects related to system implementations, process improvements, and outsourcing for Levi Strauss & Co.* Gathered business process knowledge and documentation for Billing and Accounts Receivable processes in Asia regions to align with Global processes. Activities included collaborating with business teams on current process, documenting, and identifying key areas for improvement for local and outsource teams.* Supported transition of work activities to offshore outsource partner. Updated process documentation, direct training with outsource teams processes, provide ongoing support to outsource and internal team, analysis and reporting on performance. SOFTWARE SYSTEMS IMPLEMENTATION * Providing project management and support for OTC area on global implementation of SAP S/4 Hana.* Global implementation of SAP S4 Hana. OTC and FICO focused areas include: Billing, Accounts Receivable, Pricing, Condition Contracts. Activities involved discovering and document current business requirements, assist IT developers with design and testing, data migration, training, and support for go live.* Implementation of SAP in Europe region resulted in shift of Accounts Receivable, Billing, and Banking work activities to my team. Trained team and business stakeholders on new system processes and provided support for requests and issues. TRAINING AND DEVELOPMENT * Developed and administered training for system implementation, process changes, and new team members on Order-To-Cash and Accounts Receivable activities.* Managed shift of Billing and Accounts Receivable activities to offshore outsourcer and provide training and support to those teams.* Provided training and reference materials for new ERP system to business teams in multiple global regions.