Romain Wirth

Background

About Romain Wirth

Strategic Director of IT with 15+ years of experience aligning information technology planning with business strategy in global operations. Customer focused, with a proven track record in driving digital transformation and delivering scalable, secure, and efficient solutions that support organizational growth. Director of Information Technology | IT Governance Email: romain.wirth44@gmail.com Dedicated to fostering innovative solutions that enhance operational efficiency, cybersecurity, and user satisfaction. Leverages strategic insights to inform decision-making and influence executive leadership, ensuring successful outcomes in fast-paced environments. Manages high-performance teams to achieve operational goals and promote a culture of innovation and collaboration. Provides mentorship, guidance, and coaching to develop talent and support professional growth within IT departments. Proven ability to rapidly establish executive relationships, analyze customer requirements and current operations, and develop both immediate and long-term strategic solutions. Drives the execution of complex projects, balancing risk and opportunity while ensuring timely delivery and business value. CORE COMPETENCIES: • IT Governance • Program & project management • Cross-functional Collaboration • Leadership and Team Management • Cybersecurity Knowledge • Strategic planning • Network Infrastructure • Operational Excellence • Risk Management • Change Management • Budget Management • Communication & Reporting CAREER HIGHLIGHTS • Built and led a high-performing team of 35 IT professionals, delivering efficient IT services across North America to end-users in diverse locations throughout the U.S. and Canada. • Successfully implemented ServiceNow ITSM solution (Incidents, Requests, Service Portal, Assets, and Knowledge) within one year and under budget, streamlining service management processes. • Achieved a 10% increase in customer satisfaction over five years, as measured through annual surveys, by enhancing service delivery and aligning IT with business needs. • Provided strategic IT oversight during two large M&A operations, ensuring seamless integration and alignment with company goals. • Deployed comprehensive security solutions, including MFA, Intune, CyberArk, NAC, Aruba ClearPass, and Nessus, to enhance network security and protect critical business assets.