Romeo Jr. Agregado
Technical Account Manager at Five9
Based in Burnaby, Canada
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Seniority
Staff
Department
Sales & Business Development
Location
Burnaby
Industry
Software Development
Company size
3K
Contact information
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r•••••••@five9.com
Phone
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Background
About Romeo Jr. Agregado
A Computer Engineering Graduate with more than 10 years of experience in Technical Support, 7+ years in SaaS deployment together with administration of cloud based CRMs. A person with exceptional organizational skills, ability multitask and to work well under pressure as an individual or in a team. Below is a list of my skills and abilities • Extensive knowledge and experience Dialer systems • Extensive knowledge and experience with Computer Hardware and Software troubleshooting (Desktop/Laptop/Tablet) • 10+ years of experience with Microsoft Office applications • 5+ years of experience with iOS and Macintosh OS X • Works well in deploying/implementing SaaS Solutions such as Five9 • Network troubleshooting, SQL databases and System Administration • Experience with CRM Tools such as Salesforce, Velocify and Zendesk • Experience with web conference applications like WebEX, GoToMeeting and Join.me • Solid English communication skills (verbal & written) • Able to build Desktop computers from the ground up • Able to type at 60 wpm • Able to work in the morning, afternoon or evenings • Able to supervise or work with a team • Able to handle multiple tasks and responsibilities • Able to work well under pressure
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