Romit Jamatia

Background

About Romit Jamatia

Professional Experience (Overall 4+ Years Experience) Flipkart Care Touch:(Seller Escalation) Subject Matter Expert (SME) – July/2017 to October/2018 Started working with Flipkart care touch process.Mainly doing seller account handling along with the all the matrices and resolving all issue like RTD, Pickup relate, payment, Listing issue, FSN, ect. have been performing various roles and accumulated good knowledge in everyday connect with the seller prefer time and giving the correct resolution. Along with the team member issue resolved and reporting to team leader follow up by phone/e-mail. Flipkart Care Touch:(Seller Escalation) Working Social Media Escalation in Flipkart as SME2018 to 2020 handling all and resolved the seller issue. Axis Bank Process Digital Relationship Manager – Oct/2020 to mar/2023 Handling Account acquisition for savings/current/NRI customers along with that cross sell for Investment and Insurance Products as Mutual Fund, Life Insurance, General Insurance and Term Deposits as well as Assets. Servicing customers as per their banking requirements. Acquired good knowledge of day to day banking operations. BUILD WEALTHY TECHNOLOGIES PVT LTD Digital Relationship Managers (B2B) mar/2023 to present - Selling financial products like Life Insurance, Health Insurance, Mutual Fund, FDs, Pre IPO shares, Debentures, PMS, AIF, etc. and Servicing partner as per their requirements. Acquired goodknowledge of day to day operations.