Ron Markey

Background

About Ron Markey

Training professional with 25+ years of proven expertise in all aspects of development, management, and delivery of technical, sales, and organizational training to customers, partners, and employees. Successful track record of developing and leading creative, efficient, and high performing teams; managing budgets; marketing; team-building; and cross-team collaboration in constantly changing global environments. Developed successful Partner sales and support certification programs. Selected Professional Accomplishments • Built and managed four successful technical training teams for different technology startups. • Partnered with Channel groups in three technology startups to create well-received Partner Certification programs that provided trusted and effective Partner Sales and Support teams. • Facilitated career development and change management training over two separate acquisitions contributing to less staff turnover, exceeding management expectations. • Implemented a successful customer-oriented support webinar series partnering with product support teams to deliver 48 webinars to more than global participants resulting in over additional replays. • Principal Systems Consultant (presales) for a successful channel sales group that was responsible for 70% of the division’s revenue two years running. Specialties: Technical Content Design, Development, and Delivery E-Learning Design, Development, and Delivery Customer Onboarding and Enablement Employee Onboarding and Development Channel Relationships and Training Presales and Product Evangelism Presentations and Demos Certification Program Development LMS Implementation Remote Team Management Change Management Webinar Delivery SaaS and Cloud Network Architecture and Security Cybersecurity Concepts Agile/Scrum Development Exceptional Written and Verbal Communication Project/Program Management Video Learning