Ronak Gupta
Senior Service Desk Analyst at Doane Grant Thornton Llp
Based in Toronto, Canada
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Seniority
Staff
Department
Information Technology
Location
Toronto
Industry
Professional Services
Company size
3K
Contact information
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r•••••••@doanegrantthornton.ca
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Background
About Ronak Gupta
As part of the IT team at Grant Thornton, one of the leading accounting and consulting firms in Canada, I provide technical support and customer service to over employees across the country. I troubleshoot and resolve various IT issues, such as network connectivity, hardware and software problems, and security breaches, using my knowledge and skills in networking, coding, and IT basics. I also collaborate with other IT professionals and vendors to ensure the smooth operation and maintenance of the IT infrastructure and systems. I am passionate about learning new technologies and applying them to improve customer satisfaction and efficiency. I am always looking for opportunities to expand my knowledge and skills, and to contribute to the success of the organization.
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