Ronald Koetsier

Background

About Ronald Koetsier

Develop trust relationships with a portfolio of major clients • Acquire a thorough understanding of key customer needs and requirements • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives • Ensure the correct products and services are delivered to customers in a timely manner • Serve as the link of communication between key customers and internal teams • Resolve any issues and problems faced by customers and deal with complaints to maintain trust • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics • Operating as the lead point of contact for any and all matters specific to your accounts • Building and maintaining strong, long-lasting customer relationships • Overseeing customer account management, including negotiating contracts and agreements to maximize profit