Rone Anthony Comprendio
Problem Manager at Fujitsu
Based in Manila, Philippines
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Seniority
Manager
Department
Information Technology
Location
Manila
Industry
IT Services and IT Consulting
Company size
60K
Contact information
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r•••••••@global.fujitsu
Phone
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Background
About Rone Anthony Comprendio
I have 13 amazing years of experience, growth, and development; with solid involvement in quality providing support to different deals across IT and BPO industries. ITIL Problem Management Experienced in IT Service Management (ITSM) organization mainly Problem Management. Works with various technical teams to identify, troubleshoot,document and resolve root cause of repeated incidents. Managing the lifecycle of all problems as primary objective to prevent incidents from happening and minimize the impact that cannot be prevented. Quality and Process Improvement Experienced in BPO, Service Desk and Technology and Expense Management to perform Quality Processes, Quality Continuous Improvement and Root-Cause Analysis, Quality Framework and Operational Excellence approach that is tailor fitted to the client and business needed.
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