Ronen Bibi
Director of Customer Support at Risco Group
Based in Israel
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Seniority
Director
Department
Customer/Client Service
Location
Israel
Industry
Security and Investigations
Company size
329
Contact information
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r•••••••@riscogroup.com
Phone
5 credits+972 ••• •••• ••••
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Background
About Ronen Bibi
Specialties: A specialist in Global Management and Customer Care - More than 10 years of experience in cross functional positions in a leading worldwide Customer Services and Professional Services groups in High-Tech Companies- Experience and expertise in worldwide customer management, crisis management and working with executive managers in various Security & Telco companies- Service contracts (SLA)\ PSS business development, initiative and expand existing business- High presentation skills, Pre-Sale activities and experience in presenting solutions in front of various audience and executives- Proven wide technological background: Microsoft WIN environment, Unix, Linux, Networking [TCP/IP], Cloud platforms - AWS & Azure - Strong team management and leadership skills- Superb customer interaction and problem solving skills- Strong organization skills including resolution management and follow up- In-depth experience of working as a liaison between customers and internal teams.
Decision-makers
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- AAStaff
Andrea Annibali
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Gemma Jamieson
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