Roney Eapen

Background

About Roney Eapen

As a dynamic leader with an MBA in Healthcare Administration and Human Resources, I bring over two decades of experience driving strategic initiatives in healthcare, IT, and organizational change management. My career spans multiple leadership roles, including Director positions at Tellurian Inc. and Tegria Service Group, where I’ve spearheaded efforts to boost operational efficiency, implement EHR systems (Cerner & Epic), and lead large-scale programs with budgets ranging from $45 million to $150 million.My passion lies in optimizing organizational performance, customer success, and talent development. Whether leading teams to a 30% improvement in operational outcomes or enhancing customer satisfaction by 25%, I focus on measurable results and sustainable growth. I’ve managed 24/7 omni-channel service desks, driven large-scale transformations, and maintained trusted relationships with stakeholders from the C-suite to the frontlines.With expertise in workforce management, contract negotiation, P&L oversight, and program management, I thrive in complex environments, seamlessly aligning people, processes, and technology to achieve organizational goals.Let’s connect if you’re looking for a results-driven leader with a track record of delivering value through strategic thinking, cross-functional leadership, and a deep understanding of the healthcare industry.