Ronika Loftin

Case Manager at Wake County

Based in Raleigh, United States

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Seniority

Manager

Department

Public Administration & Safety

Location

Raleigh

Industry

Government Administration

Company size

3.9K

Contact information

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Email

1 credit

r•••••••@wake.gov

Phone

5 credits

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Background

About Ronika Loftin

Hello! I’m Ronika Loftin, a detail-driven and dependable accomplished U.S. Army Veteran/professional with over 7 years of experience delivering excellence across Human Resources, Administrative Operations, Case Management, Customer Support, and Data Entry roles. Throughout my career in both civilian and military environments, I’ve supported hundreds of clients, employees, and teams by ensuring smooth onboarding, accurate data handling, policy compliance, and compassionate case management—especially in healthcare, insurance, and call center settings. I’m skilled in navigating complex systems like Workday, HRIS, and CRM platforms, ensuring documentation is not only accurate but also audit-ready. I thrive in fast-paced environments and am known for my problem-solving abilities, people-first mindset, and strong organizational skills. Core Strengths:• Employee Relations & Benefits Support• Case File & Claims Documentation• HIPAA & Policy Compliance• High-Volume Call Center Experience• Data Accuracy & Reporting• Cross-Functional Collaboration I’m passionate about helping people and streamlining systems that support them—whether it’s onboarding a new employee, resolving a customer issue, or tracking client progress in a community program. Let’s connect! I’m always open to new opportunities in HR, Admin, Healthcare Support, Insurance, or Customer Service.

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