Verified recordHospitality

Ronnette Phillips

Director at Hilton Worldwide

Based in Dallas-Fort Worth, United States

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Seniority

Director

Department

Operations

Location

Dallas-Fort Worth

Industry

Hospitality

Company size

515

Contact information

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Email

1 credit

r•••••••@hilton.com

Phone

5 credits

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Background

About Ronnette Phillips

Let's connect or email me at evephillips9@gmail.com! Extends global hotel, leadership sales management experience across Hilton Hotels Worldwide, Westin City Center, Sheraton Hotels and Resorts. Specifically handling conventions, booking rooms, remote hotel sales, proposal preparation, formal presentations, client advocacy, and contract negotiations. Led Hilton sales accounts growing Americas revenue across by selling Hilton portfolio of brands. Key hotels include Hilton Convention Hotels in Chicago, San Diego, San Francisco, Texas, and DC. Modeled and forecasted based on account-based trends differentiating the sales approach while maintaining compliance. Key accounts included several of the leading medical associations located in the mid-west area. Built and developed diverse and inclusive sales teams with a documented track record of success by influencing the overall account planning strategy. Through on the job observation, coached, mentored, developed training, performance management for excellence and strategic account development. Forged strong relationships with customers, Hilton Direct Partnership Team Members, Hilton Worldwide Sales Specialists, throughout the network establishing a collaborative culture and partnership to sustain a complex, deadline-driven sales efforts, identifying goals, prioritizing to resolve issues, processes, appropriate communication, and the resolution of escalations monthly. Recognized as the Subject Matter Expert (SME) by leadership and customers worldwide with the unique ability to anticipate client needs and develop a distinct approach for each.

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