Ronny Hernandez
Service Delivery Manager at Hp
Based in Cartago, Costa Rica
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Seniority
Manager
Department
Operations
Location
Cartago
Industry
IT Services and IT Consulting
Company size
140K
Contact information
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r•••••••@hp.com
Phone
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Background
About Ronny Hernandez
I am a Dynamic professional with 15+ years of experience working on different roles/environments such: Human Resources: with 2+ years of experience working on a team environment as supervisor, I’ve learned how to be quick on my feet, cultivate employee engagement, and assist with onboarding new staff members. I love the energy of working with people and helping streamline processes. I know that a company’s success is all about the talent—and through my job, I work to keep employees happy, engaged, and aware of their benefits and getting the most out of their compensation. Financial: Given my experience working with business deals and contracts, I have a unique perspective and insight to offer. I’m willing to travel and will consider remote or hybrid roles. Project Manager: With 12+ years of experience who thrives in high-intensity environments. I’m tenacious and driven and enjoy seeing projects to completion. Working in cross-functional teams, I coordinate project planning, implement risk management procedures, and foster communication and collaboration among all parties involved. I’ve worked at nonprofits and startups and am passionate about working with companies driving change.” Also have a professional insight with Customer service facing where I’ve perfected the art of communication and problem-solving. In this support role, I managed phone calls, emails, and chats with customers, ensuring the resolution of any issues and escalating issues as needed. I’ve worked with a team and can work well independently or in groups. Managing the various parts of customer service is aligned with project management. I’m eager to gain more experience with an organization that can use my skills. In my current role, I worked alongside a small but mighty team and used my problem-solving skills to move projects forward. I have a bachelor’s degree in computer science and am an avid learner. I enjoy hiking, mountain biking, and kayaking. If you’re interested in connecting, send me a request. Looking for a role at a mission-driven company where I can share my expertise. Connect with me at: 506 – 86574280 ronnyher@gmail.com
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