Roopa Udeshi

Background

About Roopa Udeshi

With over nine years of experience in Marketing & Sales, including experience in the telecommunications industry, I am a results-driven professional specializing in customer relationship management, brand strategy, and revenue growth. Having worked across the Middle East and Canada, I bring a global perspective to Product & Brand Management, Channel Marketing, Retail & Digital Marketing, Account Management, and Consumer Insights.I have a proven track record of: Driving market expansion and customer acquisition through strategic sales and marketing initiatives. Building and managing high-value client relationships, ensuring long-term business growth. Leading negotiations that secure key contracts and maximize profitability. Developing data-driven marketing strategies that enhance brand positioning and customer engagement. Executing high-impact events and merchandising strategies that drive brand visibility and sales. Optimizing digital marketing campaigns to improve customer retention and lead conversion.As an Account Manager at TELUS, I leverage my expertise in the telecommunications industry, specializing in SaaS solutions, VoIP, CRM (Salesforce, SAP), and sales analytics (GONG) to enhance customer engagement and drive business performance.Beyond my marketing background, I am currently pursuing Project Management at George Brown College to strengthen my ability to bridge the gap between strategic business goals and operational execution. This allows me to drive efficient project delivery, optimize processes, and enhance overall customer experience.I thrive in fast-paced, dynamic environments, excelling as a strategic thinker, expert negotiator, and proactive problem solver. Whether it's managing key accounts, leading cross-functional teams, or spearheading market research, I am committed to delivering measurable results and long-term value. Let’s connect! I am always open to discussing industry trends, exploring collaborations, and identifying new business opportunities.