Rosa Alianelli
Umoja Service Desk Technician at Unicc
Based in Brindisi, Italy
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Seniority
Staff
Department
Other
Location
Brindisi
Industry
IT Services and IT Consulting
Company size
580
Contact information
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r•••••••@unicc.org
Phone
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Background
About Rosa Alianelli
Environmental Officer, ISO14001 Internal Auditor- E-learning contents developer- Information Management associate- IT Customers service agent- Application support- Computer support and monitoring service Operator- Multilingual Helpdesk Operator- Linguistic and cultural mediator. Specializzazioni: LANGUAGES French (D.E.L.F certified), Chinese mandarin (University degree), English (Trinity certified) SAP TERP10 (certified in February 2016) ITIL Foundation Syllabus 2011 (certified in December 2013) MCIROSOFT EXAM 70-680 (Windows 7 Configuration and Management)-(certified in December 2012), Prince 2 Agile Foundation SOFTWARE SAP ERP (specialized in Travel and Expense Management, HCM, Master Data Management, Organizational Management and Payroll Running, Inventory and Warehouse Management, Fixed Asset Management, Funds Managemetn, Financial Accounting, Security and User profile Management) CRM systems SAP HANA Business Intelligence SAP SRM MS Office 2016 Windows XP-Windows 7- Windows 8.2 Mail user agent (Outlook 365, Lotus Notes) Dynamics 365 Netflow Analyzer LDap Active directory and users database management Adobe Network and satellite connections monitoring tools SQL Citrix Umoja
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