Rose Arsenith
Route Sales Representative at Peet's Coffee
Based in Portland, United States
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Seniority
Staff
Department
Sales & Business Development
Location
Portland
Industry
Retail
Company size
802
Contact information
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r•••••••@peets.com
Phone
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Background
About Rose Arsenith
Very well organized within a personal and professional environment, able to handle tasks in an efficient timeframe, and driven to be successful in all endeavors. Driven to succeed and maintain a healthy lifestyle at home and at work. Successful buyer and manager within the organic food industry with advanced customer service and time management. Professional Experience: Management/Leadership • Trained staff on routine store procedures, onboarded new staff. • Actively managed performance of specific crews, including leading proactive team planning meetings and taking disciplinary action when necessary. • Led small group discussions about store morale. • Implemented procedures in response to changing County, State, and Federal guidelines. Communicated and upheld safety protocols during the COVID-19 pandemic. • Upheld OSHA and corporate safety standards. • Built and maintained excellent relationships with vendors. • Motivated the night crew to improve their average case-per-hour restocking rate from 45 to 60 in 4 months. • Encouraged cashiers to scan one item every 2.4 seconds as a benchmark. • Managed breaks and lunches for front end staff. • Responsible for communication and task completion among center store departments. Purchasing, Sales, & Inventory Management • Ensured proper inventory, pricing, and date code rotation. • Responsible for in-stock conditions, ordering, and showtime standards. • Set sales and margin goals for the grocery department. • Evaluated vendors and investigated new sources of supply. • Confirmed current and accurate prices on shelves. • Forecasted and ordered daily wall-to-wall inventory. • Invoiced vendors. Merchandising • Responsible for pricing and promotion of designated products to meet objectives for department sales, margins, and inventory turns. • Executed all corporate merchandising directives. • Planned and designed unique displays to target sales. • Installed shelving and racking for endcap and seasonal displays. • Communicated with vendors to ensure displays were kept stocked. Advanced Customer Service • Owned the culture of the customer experience within the store. • Assisted customers in a prompt, courteous manner. • Filled special orders and helped customers place them. • Empowered staff to meet customer needs and ensure a positive customer experience. • Assisted with dangerous or unruly customers during a time of social instability.
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