Rosetta Hernandez

Section Manager, Administration - Audit & Compliance at Miami Dade Office Of The Tax Collector

Based in Miami, United States

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Seniority

Manager

Department

General Business & Management

Location

Miami

Industry

Government Administration

Company size

70

Contact information

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Email

1 credit

r•••••••@miamidade.gov

Phone

5 credits

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Background

About Rosetta Hernandez

Proven ability to improve performance and productivity while reducing operational risks and costs by streamlining workflow, developing more effective procedures, increasing stakeholder collaboration, conducting just-in-time training and applying strategic, integrated computer system solutions when appropriate. • Managed operations of freight account payables systems for 7 nat’l clients with volumes ranging between 25 to 70 thousand freight bills worth $10 to $101 million dollars annually. • Researched products and wrote formal management proposals for projects ranging in size from to $1.2 million. • Designed archival process for cust. contracts with values from to $20 million dollars using existing tools for imaging documents. • Developed methodology for introducing PCs into departmental operations; was ultimately adopted by Central Computer Services as its prototype for serving all departments • Initiated & implemented comprehensive reallocation of computer resources among dept. users with a wide variety of equip. configs and apps. Required extensive analysis of individual job functions, skill level, current and future needs and available equip inventory. Project greatly improved performance and resource utilization. • Developed & implemented database for on-line creation, modification, control, and communication of processes and procedures for entire business cycle of startup telecommunications company. System accessible to both office and field personnel. Database design was used by other corporate companies as a model for updating their procedures.

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