Roshanda Williams
Case Coordinator at Universal American
Based in Houston, United States
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Seniority
Staff
Department
Operations
Location
Houston
Industry
Insurance
Company size
650
Contact information
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r•••••••@universalamerican.com
Phone
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Background
About Roshanda Williams
Healthcare Operations & Care Coordination professional based in Houston, Texas with 15+ years of experience supporting clinical operations, patient access, referrals, authorizations, and care coordination in fast-paced healthcare environments. Proven leader in workflow optimization, patient flow management, referral operations, and cross-functional coordination between providers, payers, and specialty networks, with a strong track record of improving turnaround times, reducing bottlenecks, and enhancing patient experience while maintaining compliance and accuracy.Highly skilled in EHR/EMR systems, utilization management, intake coordination, insurance verification, and team leadership. Experienced in training teams, managing complex cases, and leading operational improvements. Currently open to in-person roles in Houston or remote/hybrid opportunities nationwide in healthcare operations, care coordination, referral management, patient access, project coordination, and clinical operations.
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