Ross Bauser

Background

About Ross Bauser

I am a customer centric senior leader, with 16 years experience within the Health and Life industries. Overseeing new business and servicing adviser support for the Life division and latterly divisional head for Intermediary Financial Adviser (IFA) support. 8 years experience as a senior leader. Vast experience within an outsourced call centre, help desk and servicing environment with exceptional knowledge on GDPR development, process and implementation. Passionate about people management, with the soft skills to manage and understands emotional intelligence. Attention to detail with the ability to control substantial budgets and complex processes. Experienced in liaising with high level stakeholders to boost engagement and improve performance. Demonstrates the vision and insight to identify potential for growth and improvement and challenge the status quo with passion and positivity. A versatile addition to any leadership team and embraces new challenges with enthusiasm.