Ross Chambers

Background

About Ross Chambers

I am a results-driven executive with over two decades of leadership experience across finance, automotive, and retail banking. My expertise lies in driving commercial success, optimising operations, and shaping market-leading brands through strategic vision and execution. Leadership with Purpose Exceptional business performance is built on strong relationships—within teams, with customers, and across the business. People don’t buy what you do; they buy why you do it. I empower teams to align strategy with purpose, execute with clarity, and drive meaningful results. I specialise in creating cultures of consistency, ensuring high standards, clear expectations, and a shared vision. Businesses thrive when teams operate in an environment that fosters trust, alignment, and continuous improvement. Industry Expertise Starting in retail banking, I progressed to managing flagship operations and multi-site portfolios, gaining deep expertise in commercial strategy and large-scale programme execution. In 2017, I transitioned to motor finance with Close Brothers, leading operational and sales functions. Then as Divisional Lead for Motorcycle Finance, I spearheaded high-impact strategic initiatives. Current Role: Director of New Business, Marketing & Brand At Billing Finance, I lead commercial strategy, marketing, and brand positioning to drive growth and market expansion. As a key member of committees including Product & Pricing and Credit Risk, I hold joint responsibility for P&L performance, ensuring strategic decisions drive revenue and financial stability. My focus is crafting world-class strategies that enhance customer experience and market presence. Beyond Business: Driving Change & Inclusion As a father of two neurodiverse children, I am passionate about diversity, equity, and inclusion. I champion workplaces where talent thrives, innovation flourishes, and people bring their authentic selves to work. Core Specialisms: Executive Leadership & Business Strategy Commercial & Operational Management P&L Performance & Financial Strategy Market Expansion & Growth Strategy Creating Cultures of Consistency & Excellence Change & Transformation Leadership Relationship & Stakeholder Management Brand & Marketing Strategy Business Development & Negotiation Professional Qualifications: Agile PM Practitioner PRINCE2 Practitioner ILM Level 3 in Leadership & Management BA (Hons) Tourism & Leisure Business Management Mental Health First Aid (MHFA) Certified