Ross Gelfand

Background

About Ross Gelfand

Questions about collections? How to make sure that your receivables are performing so you can create more cash flow? This is what the Law Offices of Ross Gelfand,LLC has been doing for over a quarter of a century. With a law degree and MBA from Emory University, I am able to look at all my clients’ businesses through two lenses- legal and business. I find that most companies that place their receivables out for collections do not do the proper due diligence when selecting a collection agency. They do not conduct a formal interview to determine if the collection agency is reputable and what processes the agency uses to collect their past due receivables. Problem - a large wholesaler has past due accounts from the retailer that they are selling and because of the current economic environment it is become harder and harder to collect. They use the traditional methods of collecting by 1) Contact the customer 2) Send dunning letters 3) Communicate again 4) Decide to turn the receivable over to a collection agency Action – The wholesaler assigns his 90-120 day receivables to the Law Offices of Ross Gelfand, LLC Results – By utilizing a legal letterhead and legal talk-off when approaching these past due accounts, the retailer realizes that the wholesaler means business and pays off the receivable through a structured settlement. Specialties The Law Offices of Ross Gelfand, LLC has organized an effective model of collecting receivables for their clients. Through sophisticated predictive dialers and scoring modules, the team’s collectors are able to increase talk time by more than 400%. Since we are a collection legal network as well, we utilize methods such as asset searches and skip tracing tools so if we have to litigate, we usually win and have an asset to garnish. We monitor and report all collection efforts no matter where the client/Debtor resides.