Ross Logan

Background

About Ross Logan

The best know this: operational excellence takes more than just fixing processes.' across teams. We make sure everyone is rowing together. We ask good questions, and we’re good at both strategy and details. So what does this mean in practice?>> We help everyone find better ways of working together. This means: • Building bridges between teams to address big challenges • Creating clarity from complexity and chaos • Designing and managing projects, and leading change • Enabling good decisions with access to the right data and insights • Streamlining processes • Implementing the right tools. And achieving this ^ is what really inspires me in my I’ve managed both operational teams and project roadmaps for 10 years. ’ : • Led design collaboration across business, technical and executive teams on a €5m system development project [#collaboration #clarityfromcomplexity #projectdesign] • Redeveloped project management framework to strengthen project ownership, planning, communication and decision making [#changeleadership #processimprovement] • Created and launched a new service offering, combining consulting and operational support [#strategy #operationalfruition] • Managed several major projects in operations, online transaction processing, logistics and transport integration, delivering cost reductions of over €1.1 million p.a.[#projectmanagement #problemsolving #operationalexcellence]: • Bringing ideas to operational fruition • Designing and managing projects, and building project management capability • Aligning role structure and decision-making to achieve strategic goals • Performance management frameworks and onboarding • Knowledge management tools • Data quality, analysis and modelling: operational, commercial, profitability • Using AI to be more I’m looking for a Business Operations Manager role in a strategically aware small or medium-sized service business (or division) which values learning and operational excellence, where I can help my colleagues to perform at their best (fully remote, up to • My consulting business: https://claritycounts.net • Book a call: https://claritycounts.net/contact • Email: ross@claritycounts.net