Rossa Thebian
Customer Success Manager at Procore Technologies
Based in Dubai, United Arab Emirates
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Seniority
Staff
Department
Customer/Client Service
Location
Dubai
Industry
Software Development
Company size
4.8K
Contact information
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r•••••••@procore.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Rossa Thebian
I believe skills can be taught, but a spark for learning, a sense of purpose, and genuine human connection? Those are irreplaceable. You could read a standard bio about my skills and experience, but let’s be real—how many profiles like that do you scroll past each day? Instead, let me take you on a short, honest journey through what I’ve learned (and unlearned) in the professional world. Here’s the thing: I’m tired of how the corporate world often operates. Why does success have to look like perfection? Why do we put people in boxes, assign rigid scopes, and then wonder why we struggle to innovate? Spoiler alert: It’s not working. I’ve spent several years working with tech SaaS companies, bridging gaps between stakeholders and solving puzzles rooted in real-world challenges. As an engineer turned strategist (with an ever-critical, overthinking mind), I’ve seen firsthand how empathy, curiosity, and adaptability are the real game-changers—not rigid frameworks or endless admin. My philosophy- Leadership isn’t about titles; it’s about listening, planning, and empowering people to solve meaningful problems- Kindness and success are not mutually exclusive—you can achieve both without stepping on people’s souls- Growth happens when we let people explore beyond their "scope." Imagine the possibilities if we unlocked hidden talents instead of siloing skills- Your values matter. Don’t compromise them, even for the shiniest reward- Comfort zones are overrated; step out of them—you’ll surprise yourself- The right environment and people exist for everyone. Find your tribe, and don’t settle for less. My purpose this year—and every year moving forward—is to stay true to who I am and what I bring to the table- To embrace curiosity and learn with speed and passion, diving into what I love wholeheartedly- To create and deliver work that truly matters, even when deadlines loom large- To champion inclusivity, lifting others as I grow and celebrating every win together- To honor value, whether it’s time, money, or effort and consistently strive for excellence- To seek challenges that push my limits, because growth happens at the edge of comfort- To care deeply and commit fully to the people, projects, and ideas that matter most. I’m not here to sell a picture-perfect story. I’m here to connect, share, and learn from others who believe in doing work that’s real, meaningful, and fulfilling. So, if you’re a fellow truth-seeker, builder, or just someone who’s tired of stale corporate jargon, let’s connect.
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