Rowena Kale

Project Coordinator at Kāinga Ora - Homes And Communities

Based in Christchurch, New Zealand

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Seniority

Staff

Department

Public Administration & Safety

Location

Christchurch

Industry

Government Administration

Company size

2.2K

Contact information

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Email

1 credit

r•••••••@kaingaora.govt.nz

Phone

5 credits

+64 ••• •••• ••••

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Background

About Rowena Kale

I am effective at managing relationships with both internal and external customers and comfortable managing customer escalations. I enjoy working with the service desk and technical teams to find the most effective way to deliver best services to the customers. I am an open and honest person, hardworking, flexible and enthusiastic. I strive to do my best at all times in every situation and versatile to an ever-changing environment. My goal is lead and work with a strong team on creating quality services to the customers and also to enjoy working in a professional and friendly work environment. Skill Summary: Service Management Vendor Management Reporting and Documentation Process driven for Service improvements Strong understanding of Service desk operations Working to ITIL standards Customer Service Team Player

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