Roxana Bruno

Background

About Roxana Bruno

IT professional with over 13 years of experience in corporate environments, specializing in IT service management (ITSM), continuous improvement, and team leadership. I have successfully led technology projects, implemented efficient processes, and optimized IT operations across automotive, telecommunications, and banking sectors. My strengths lie in a strong process-oriented mindset, combined with excellent soft skills in communication, coordination, leadership, and stakeholder management. Currently based in Spain, I am seeking new opportunities as an IT Service Manager or Project Manager, where I can contribute with my expertise in service delivery, quality assurance, and strategic IT planning aligned with business goals. Certified and experienced in ITIL best practices Skilled in leading cross-functional teams Focused on service excellence and process optimization Agile, adaptable, and solution-driven mindset I am eager to grow in a long-term, collaborative, and challenging professional environment.