Roxanne Sandifer

Background

About Roxanne Sandifer

LIFE AND HEALTH INSURANCE SPECIALIST Texas State License in Life And Health Insurance Experienced Life and Health Insurance Specialist with a passion for helping others succeed. Proven track record of supporting success in cross-functional teams in dynamic, fast-paced environments. Drives results across competing deadlines and priorities while maintaining focus on excellence and exceptional customer experiences. CORE COMPETENCIES AND ACHIEVEMENTS Health and Life Benefit Plans. Subject Matter Expert (SME) in Health and Life Insurance options with a proven track record of partnering with internal and external customers to select the best benefit plans to meet their needs. Customer Relationship Management. Top-ranking customer representative recognized for upholding Service Level Agreements and standards of excellence to create positive customer experiences. Project Delivery. Managed simultaneous projects with competing deadlines and priorities while maintaining 100% accuracy through attention to detail and adherence with regulatory guidelines and organizational best practices. Research. Conducted in-depth research to identify the root cause of customer concerns, communicated resolutions to plan participants and provided information to answer questions about plans and payments. Let's connect: sandifer.roxanne@gmail.com