Roy Dassen
Regional Technology Specialist at Mccain Foods
Based in Flushing, Netherlands
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Seniority
Staff
Department
Other
Location
Flushing
Industry
Food and Beverage Manufacturing
Company size
12K
Contact information
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r•••••••@mccain.com
Phone
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Background
About Roy Dassen
ITIL Foundation Specialties: First and second line support for a wide range of applications Analyse trends, investigate recurring incidents, produce and evaluate documented resolutions, in order to prevent future problems. Develop, implement and enforce the use of ITIL based processes for ICT Service Desk Technicians and ensure that these are adhered to, particularly in relation to Incidents, Service Requests, Configuration and Service Level Management.
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