Roy Hatman

Background

About Roy Hatman

Struggling to find the right specialist in Singapore who can address a patient's condition? Visiting Mount Elizabeth or Gleneagles Hospital Singapore can be challenging for patients to understand the process. As a Patient Care Coordinator, I worked closely with insurance agents, brokers, and the HR team to coordinate appointments with specialists or hospital admissions for their clients or employees. I ensured seamless service delivery, resolving issues and concerns including claim management and insurance coordination, which often required liaison with TPAs, clinics, and various hospital departments. With over 15 years of experience in the insurance and healthcare industry, specifically in client services and coordination, I possess strong interpersonal skills that equip me to handle Client Liaison responsibilities effectively. My greatest strength is active listening, which enables me to communicate effectively and understand the needs and expectations of others. I'm also a quick learner, allowing me to adapt to new challenges and responsibilities with ease. Please feel free to contact me:+628113078484