Rtn. Fredricks John
Associate Principal, Wholetime Director and Center Head - Eclerx at Eclerx
Based in Coimbatore, India
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Seniority
Director
Department
Information Technology
Location
Coimbatore
Industry
IT Services and IT Consulting
Company size
19K
Contact information
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r•••••••@eclerx.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Rtn. Fredricks John
With over 26 years of experience in service delivery operations, I am a visionary leader and a people champion who drives growth and excellence in outsourcing services. As an Associate Principal at eClerx Digital - Graphics Operations and a Director and Site Head at Personiv Coimbatore, I manage large multi-cultural teams across multiple processes and locations, delivering optimal results and customer delight to our clients.I have a Senior Executive Leadership Program certificate from Harvard Business School and a PhD in Business Administration and Management, which equip me with the knowledge and skills to design and implement effective strategies, systems, and standards for business excellence. I have a proven track record of improving processes, managing risk, quality control, and revenue management, as well as facilitating process integration, migration, and performance measurement. I am passionate about mentoring, empowering, and giving back to my team and society, as well as pursuing my interests in travel, biking, and adventure.
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