Ruben Galindez

Background

About Ruben Galindez

PROFESSIONAL SUMMARY: A high-performing professional with a proven track record in leadership roles, thriving in developing others to achieve their professional goals. Skilled in strategic planning and execution to drive operational excellence and financial performance, improve the employee experience, and nurture employee growth. Recognized for building solid relationships with key stakeholders at all levels. Committed to fostering inclusive cultures, inspiring exceptional customer service, and delivering quality business results. With over 15 years of progressive management experience in the service industry, I am a dynamic and results-driven leader who oversees multiple territories and delivers enhanced operational and financial performance. As the Operations Manager at Merry Maids, I am responsible for identifying and pursuing growth opportunities, driving HR initiatives, developing and executing comprehensive strategies, and managing a cross-functional team of 18+ skilled employees. PROFESSIONAL COMPETENCIES: Organizational Leadership | Training + Development | Business Strategy | Cross-Functional Communication | Team Building | Employee Relations | ATS + Recruiting Operations | Placement + Onboarding | Process Optimization | Payroll Operations | Performance Management | Talent Acquisition | Salesforce | Career Plug ATS | HRIS Systems My core competencies include performance appraisal, skill development, resource management, project oversight, and customer service. I have a proven track record of driving significant revenue growth, achieving and maintaining a high close rate, and minimizing bottlenecks within the organization. I am also adept at cultivating and maintaining deep relationships with executives, key decision-makers, management, employees, and customers. I am a proactive thought leader and change agent who fosters an inclusive and performance-centric culture with a focus on achieving maximum business impact, competitive position, ROI, and results.