Ruben Rosa

Background

About Ruben Rosa

As an innovative executive, I leverage my extensive international experience across Latin America, Europe, the Middle East, and Asia Pacific to elevate business processes and operational efficiency through advanced technology solutions. My track record in business development, global/regional program management, and change & risk management is marked by the strategic implementation of enterprise applications such as Sales Force Automation, ERP SAP, JDEdwards, BUK HR, and Digital Customer & Suppliers Front-end apps, underpinning sustainable growth for Fortune 100 companies. A visionary in aligning IT Strategy with corporate ambitions, I drive a culture of innovation that materially contributes to organizational prosperity. My expertise in establishing lean, dynamic business processes—alongside best practices in operations, IT, Procurement, and Finance—streamlines functions and boosts enterprise efficiency. My command of data has led to transformative strategies that have yielded over USD 5 million in savings against a USD 3 million budget. Recent initiatives have solidified my role as a transformative leader. I have spearheaded digital maturity across the organization by standardizing operations and introducing AI-driven process automation, improving document management efficiency, and positioning the company among Chile's top 30 payers. The implementation of a Virtual Branch in Azure and a comprehensive service KPI system elevated customer NPS from 52.5% to 76% within six months, underscoring significant advancements in customer satisfaction. Fully bilingual and with a collaborative spirit, I cultivate valuable alliances at all levels, driving impactful changes that transcend cultural borders. I am poised to continue propelling strategic leadership and innovation, furthering organizational success and growth in an increasingly digital and interconnected world. With a relentless pursuit of excellence, I am ready to contribute my dynamic leadership and innovation to drive the organization's continued success and growth. My Credentials include… Applied Data Science, AI, Machine Learning Postgraduate in Strategic Planning and Business Management Postgraduate in Business Administration Postgraduate in Corporate Finance Bachelor of Science (Cumm Laude) in Computer Science Scrum Master, Six Sigma Green Belt, PMP and ITIL Certified Data Science, Data Analytics and Big Data (IBM SPSS) Full Bilingual (English & Spanish) Please contact me to find out more about my professional experiences and the value that I can bring to your organization.