Ruchitha Donthula

Background

About Ruchitha Donthula

Highly Skilled Salesforce Developer/Admin with 3 years of experience in developing and customizing Salesforce applications. Good knowledge in Process Builder, Flows, Apex classes, Apex triggers, Apex test Classes, Aura and Lightning Web Component (LWC). Extensive Experience in Custom Objects, Custom Fields, PickList, Page Layouts, Workflow Rules, Approval Process, Validation Rules, Rollup Summary Fields, Custom Reports, and Dashboards. Solid Experience with Record Types, Relationships (Lookup and Master-Detail) Data types, Formula Fields, Validations, Public Groups, Queues, Email Templates, Salesforce Securities Roles, Profiles, Permission Sets, Sharing Rules, User Management Experience in Writing the SOQL and SOSL Queries in Salesforce Database. Experienced in service and sales cloud and CPQ like case management, knowledge base, omni channel, queue based routing, web to case, email to case, product rules, price rules etc. Fully engaged in Agile/Scrum Methodology and participated in all Agile Ceremonies (Grooming, Sprint Planning, Daily Stand-Up, Jira and Sprint Demo)